This is part one of a series. Part two focuses on the legacy of Venezuela’s state surveillance.
This statement was originally published on eff.org on 16 September 2024. This is part one of a series. Part two on the legacy of Venezuela’s state surveillance is here.
As thousands of Venezuelans took to the streets across the country to demand transparency in July’s election results, the ensuing repression has been described as the harshest to date, with technology playing a central role in facilitating this crackdown.
The presidential elections in Venezuela marked the beginning of a new chapter in the country’s ongoing political crisis. Since July 28th, a severe backlash against demonstrations has been undertaken by the country’s security forces, leading to 20 people killed. The results announced by the government, in which they claimed a re-election of Nicolás Maduro, have been strongly contested by political leaders within Venezuela as well as by the Organization of American States (OAS), and governments across the region.
In the days following the election, the opposition – led by candidates Edmundo González Urrutia and María Corina Machado – challenged the National Electoral Council’s (CNE) decision to award the presidency to Maduro. They called for greater transparency in the electoral process, particularly regarding the publication of the original tally sheets, which are essential for confirming or contesting the election results. At present, these original tally sheets remain unpublished.
In response to the lack of official data, the coalition supporting the opposition – known as Comando con Venezuela – presented the tally sheets obtained by opposition witnesses on the night of July 29th. These were made publicly available on an independent portal named “Presidential Results 2024,” accessible to any internet user with a Venezuelan identity card.
The government responded with repression and numerous instances of technology-supported repression and violence. The surveillance and control apparatus saw intensified use, such as increased deployment of VenApp, a surveillance application originally launched in December 2022 to report failures in public services. Promoted by President Nicolás Maduro as a means for citizens to report on their neighbors, VenApp has been integrated into the broader system of state control, encouraging citizens to report activities deemed suspicious by the state and further entrenching a culture of surveillance.
Additional reports indicated the use of drones across various regions of the country. Increased detentions and searches at airports have particularly impacted human rights defenders, journalists, and other vulnerable groups. This has been compounded by the annulment of passports and other forms of intimidation, creating an environment where many feel trapped and fearful of speaking out.
The combined effect of these tactics is the pervasive sense that it is safer not to stand out. Many NGOs have begun reducing the visibility of their members on social media, some individuals have refused interviews, have published documented human rights violations under generic names, and journalists have turned to AI-generated avatars to protect their identities. People are increasingly setting their social media profiles to private and changing their profile photos to hide their faces. Additionally, many are now sending information about what is happening in the country to their networks abroad for fear of retaliation.
These actions often lead to arbitrary detentions, with security forces publicly parading those arrested as trophies, using social media materials and tips from informants to justify their actions. The clear intent behind these tactics is to intimidate, and they have been effective in silencing many. This digital repression is often accompanied by offline tactics, such as marking the residences of opposition figures, further entrenching the climate of fear.
However, this digital aspect of repression is far from a sudden development. These recent events are the culmination of years of systematic efforts to control, surveil, and isolate the Venezuelan population—a strategy that draws from both domestic decisions and the playbook of other authoritarian regimes.
In response, civil society in Venezuela continues to resist; and in August, EFF joined more than 150 organizations and individuals in an open letter highlighting the technology-enabled political violence in Venezuela. Read more about this wider history of Venezuela’s surveillance and civil society resistance in part two of this series, available here.
The post was written by Laura Vidal (PhD), independent researcher in learning and digital rights.